MEDIATION AND PRESENTATION OF COMMUNICATIONS

Patent №

US 9,055,420

Granted

2015-06-09

Filed 2012

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

3

nlp · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13532501

A computer receives a plurality of records each relevant to a relationship between a first person and a second person. The computer determines a communication score of a communication from the first person to the second person, wherein the score is based on at least one of the plurality of records. The computer compares the communication score to an established mediation threshold. Responsive to determining that the communication score violates the established mediation threshold, the computer passes the communication to a user device of the second person. Further, the computer prioritizes the plurality of records according to a set of priorities, and presents the plurality of records to the first person or to the second person.

AI classification

Planning1.00
Knowledge representation1.00
Natural language0.87
Machine learning0.39
AI hardware0.21
Vision0.00
Evolutionary computation0.00
Speech0.00

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 284390058

Assignors

BULUT, MUHAMMED FAITH, BARLOW, WILLIAM C., CHRISTENSEN, JAMES E., MARSHAK, DAVID S., SCHIRMER, ANDREW L., TRAVIS, AMY D.

On an employer assignment, the assignors are typically the inventors.

From the same owner

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