Patent №
US 9,112,969
Granted
2015-08-18
Filed 2014
Owner
SIEMENS ENTERPRISE COMMUNICATIONS GMBH & CO. KG
+2 more
Lab
—
AI components
2
nlp · speech
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
14314631
A communication terminal, system and method utilize a communication device that activates a speech to text application so that subsequent audio that is received from a caller is converted into text. A caller may then provide audio in response to a question. A caller may send input by pressing a button on a communication device for example, to activate the speech to text application, speak an answer, and then press a button to indicate that an answer to a question is complete. The spoken answer may be converted into text and may then be stored, parsed, and then assigned to an object representing the question posed to a caller. The stored text assigned to the object representing the question may then be used to populate different forms or databases for subsequent use or for displaying to a user via a display device of that person's computer device.
AI classification
Ownership
SIEMENS ENTERPRISE COMMUNICATIONS GMBH & CO. KG
assignment · 351710408
UNIFY GMBH & CO. KG
namechg · 352060640
INCONTACT INC.
assignment · 571880540