METHOD AND SYSTEM FOR CLEANING DATA IN A CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM

Patent №

US 9,495,403

Granted

2016-11-15

Filed 2013

Owner

SALESFORCE.COM, INC.

Lab

AI components

5

ml · nlp · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13773383

Systems and methods are provided for cleaning data in a customer relationship management system. A system receives a plurality of records from an on-demand system. The system identifies a record from the plurality of records that matches a stored record for a customer relationship management system. The system determines whether to update the stored record using the identified record. The system updates the stored record using the identified record in response to a determination to update the stored record using the identified record.

AI classification

Planning1.00
Natural language0.99
Knowledge representation0.99
Machine learning0.62
AI hardware0.61
Evolutionary computation0.01
Vision0.00
Speech0.00

Ownership

SALESFORCE.COM, INC.

assignment · 326460810

Assignors

NACHNANI, PAWAN, MILBRATH, DANIEL, LEVINE, SUSAN, LEVINE, ELI

On an employer assignment, the assignors are typically the inventors.

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