QUESTION ROUTING FOR USER COMMUNITIES

Patent №

US 9,508,104

Granted

2016-11-29

Filed 2013

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

5

ml · nlp · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

14032264

A computer-implemented method routes a current question to one or more of a plurality of online communities. A computer system can determine, for the current question presented by an asking user a plurality of question-to-question similarity values, a plurality of question-to-user similarity values and a plurality of question-to-community similarity values. The system can select one or more of the plurality of online communities based on the similarity values. The system can route the current question presented by the asking user to the selected one or more of the plurality of online communities.

AI classification

Natural language1.00
Machine learning1.00
Knowledge representation0.99
Planning0.98
AI hardware0.98
Evolutionary computation0.01
Vision0.00
Speech0.00

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 312460378

Assignors

PAL, ADITYA, WANG, FEI

On an employer assignment, the assignors are typically the inventors.

From the same owner

© 2026 NYSGPT2525 LLC