EVALUATING EXPERT OPINIONS IN A QUESTION AND ANSWER SYSTEM

Patent №

US 9,536,443

Granted

2017-01-03

Filed 2014

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

5

ml · nlp · speech · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

14262928

An approach is provided for evaluating subject matter experts (SMEs) in a question and answering (QA) system. In the approach, a number of responses are received at the QA system with each of the responses being a response to a common question and each of the responses being received from a SME. One of the responses is selected with the selected response being from one of the SMEs that is being evaluated. The approach evaluates the selected response by comparing the selected response to the responses received from the other SMEs. Based on the evaluation, the approach updates a SME confidence score that corresponds to the selected SME.

AI classification

Knowledge representation1.00
Natural language1.00
Planning1.00
Machine learning0.95
Speech0.62
Evolutionary computation0.37
AI hardware0.07
Vision0.05

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 327660370

Assignors

HAVERLOCK, KEVIN B., ROORDA, STEPHAN J., WHITLEY, MICHAEL D.

On an employer assignment, the assignors are typically the inventors.

From the same owner

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