TOLL-FREE TELECOMMUNICATIONS MANAGEMENT PLATFORM

Patent №

US 9,549,066

Granted

2017-01-17

Filed 2015

Owner

SOMOS, INC.

Lab

AI components

3

ml · nlp · speech

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

14928575

Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for pre-populating a call routing template based on natural language inputs and populating telecommunications routing codes at nodes of a call routing decision tree to generate a call routing template that may be identified and presented to a user interface based at least in part on a natural language input.

Machine learningNatural languageSpeechH04M 15/83H04M 3/493H04M 3/5232H04M 15/59H04M 2201/40H04M 2203/251H04M 2203/258

AI classification

Natural language1.00
Speech1.00
Machine learning0.96
Knowledge representation0.29
AI hardware0.10
Planning0.02
Evolutionary computation0.01
Vision0.00

Ownership

SOMOS, INC.

assignment · 403270917

Assignors

SHARMA, SRIRAM, CARTER, WILLIAM, KIMMEL, MICHAEL

On an employer assignment, the assignors are typically the inventors.

From the same owner

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