METHOD FOR DECOUPLING CALLER ROUTING SERVICES AND OFF-NET DATA ACQUISITION

Patent №

US 9,596,346

Granted

2017-03-14

Filed 2016

Owner

800 RESPONSE INFORMATION SERVICES LLC

Lab

AI components

1

kr

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15167191

Call routing system and method for routing calls based upon an initiator's current location in a wireless communications network. The call routing system includes an interface to receive incoming communications directed to an identifier identifying different geographic locations of destination party. Interactive unit interacts with off-network providers. Call routing process is created to determine, based on the current location of the initiator, which geographic location to direct the communication and gateway mediation process is created to inquire from off-network service the current location of the initiator, to receive location data related to the initiator's current location, and to return the received location data to the call routing process. Interactive unit is configured to terminate communication to geographic location of the destination party based on the initiator's current location. Incoming communication and terminating communication are bridged at interactive unit.

Knowledge representationH04M 3/42357H04M 3/42306H04M 3/42348H04M 3/4285H04M 3/493H04M 3/5166H04W 4/023H04W 4/029+6 more

AI classification

Knowledge representation0.57
Planning0.16
Natural language0.02
Speech0.00
AI hardware0.00
Evolutionary computation0.00
Vision0.00
Machine learning0.00

Ownership

800 RESPONSE INFORMATION SERVICES LLC

assignment · 387770853

Assignors

RACINE, MATTHEW, SMITH, DOUGLAS

On an employer assignment, the assignors are typically the inventors.

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