INFORMATION HANDLING SYSTEM AND COMPUTER PROGRAM PRODUCT FOR DYNAMICALLY ASSIGNING QUESTION PRIORITY BASED ON QUESTION EXTRACTION AND DOMAIN DICTIONARY

Patent №

US 9,892,192

Granted

2018-02-13

Filed 2014

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

7

ml · nlp · vision · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

14502437

An approach is provided dynamically prioritizing question requests based on extracted question data. In the approach, performed by an information handling system, a number of question requests to a question and answering (QA) system are received from a computer network, and a plurality of question priority parameters are identified, including one or more question topics and a plurality question context parameters, by performing natural language processing (NLP) analysis of each question request. The approach determines a target priority value for each question request based on the plurality of question priority parameters identified for said question request. By evaluating the target priority values for the plurality of question requests, processing of the question requests is prioritized by applying an artificial intelligence (AI) learned models and rule-based logic at the information handling system to evaluate the target priority values for the plurality of question requests.

Machine learningNatural languageVisionSpeechKnowledge representationPlanningAI hardwareG06F 16/3344G06F 16/24578G06F 16/3329G06F 16/36G06N 5/046G06N 20/00H04L 67/306

AI classification

Natural language1.00
Machine learning1.00
Planning1.00
Speech1.00
AI hardware0.96
Knowledge representation0.86
Vision0.72
Evolutionary computation0.01

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 338540853

Assignors

CHANDRASEKARAN, SWAMINATHAN, HAVERLOCK, KEVIN B., HILL, NICHOLAS J., MOBLEY, ROY D., JR.

On an employer assignment, the assignors are typically the inventors.

From the same owner

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