METHOD AND SYSTEM FOR PROVIDING PERSONALIZED NETWORK BASED DIALOGUES

Patent №

US 10,263,942

Granted

2019-04-16

Filed 2016

Owner

REVENIO, INC.

+6 more

Lab

AI components

5

ml · nlp · speech · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15297881

Systems and methods for personalizing dialogs are disclosed. A dialog system can provide a user interface to allow a first user to specify a second user to participate in an automated dialog, a specific response option, and a maximum time period for responding. The dialog system can send a message to the second user with the specific response option. The dialog system can branch the dialog based on the occurrence of an event or combination of events occurring in conjunction the second user. In a first branch, the dialog system is configured to send a second communication to the second user using a second communications channel, the second communication containing the specific response option. In a second branch, the dialog system is further configured to execute a third instruction associated with the dialog.

Machine learningNatural languageSpeechKnowledge representationPlanningH04L 51/52G06Q 10/06316G06Q 30/02G06Q 30/0201G06Q 30/0235G06Q 30/0239G06Q 30/0241G06Q 30/0255+4 more

AI classification

Speech1.00
Natural language1.00
Planning1.00
Knowledge representation0.98
Machine learning0.96
AI hardware0.05
Evolutionary computation0.00
Vision0.00

Ownership

REVENIO, INC.

assignment · 441640662

VIGNETTE CORPORATION

merger · 441640768

VIGNETTE OPERATING, LLC

correct · 444810721

VIGNETTE PARTNERSHIP, LP

correct · 444810824

OPEN TEXT S.A.

assignment · 447190080

OT IP SUB, LLC

assignment · 451390554

OPEN TEXT SA ULC

merger · 451390840

Assignors

REISTAD, BRIAN, SNAPPER, WILLIAM D., PAYNE, ANDREW C., CAMPBELL, JAMES

On an employer assignment, the assignors are typically the inventors.

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