Patent №
US 6,965,870
Granted
2005-11-15
Filed 1997
Owner
BELL-NORTHERN RESEARCH LTD.
+1 more
Lab
—
AI components
1
nlp
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
08997990
A method of alerting a telemarketing agent of a promotion opportunity in response to activity of a potential customer browsing a public server and an apparatus for monitoring the customer activity and alerting the telemarketing agent includes a telemarketing analysis server, computer telephony hardware and a server for controlling the computer telephony hardware. The apparatus further includes software on the public server for collecting data relating to the activity of potential customers browsing the public server.
AI classification
Ownership
BELL-NORTHERN RESEARCH LTD.
assignment · 89540957
NORTHERN TELECOM LIMITED
assignment · 92340124
Assignors
PETRAS, MICHAEL WILLIAM, FRANK, ALAN STUART, PETTY, DOUGLAS
On an employer assignment, the assignors are typically the inventors.