Patent №
US 9,515,979
Granted
2016-12-06
Filed 2014
Owner
VIGNETTE CORPORATION
+4 more
Lab
—
AI components
5
ml · nlp · speech · kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
14329715
Systems and methods for personalizing dialogs are disclosed. A dialog system can provide a user interface to allow a first user to specify a second user to participate in an automated dialog, a specific response option, and a maximum time period for responding. The dialog system can send a message to the second user with the specific response option. The dialog system can branch the dialog based on the occurrence of an event or combination of events occurring in conjunction the second user. In a first branch, the dialog system is configured to send a second communication to the second user using a second communications channel, the second communication containing the specific response option. In a second branch, the dialog system is further configured to execute a third instruction associated with the dialog.
AI classification
Ownership
VIGNETTE CORPORATION
merger · 339060685
REVENIO, INC.
assignment · 339060707
VIGNETTE PARTNERSHIP, LP
correct · 339090004
VIGNETTE OPERATING, LLC
correct · 339090016
OPEN TEXT S.A.
assignment · 341780062
Assignors
REISTAD, BRIAN, SNAPPER, WILLIAM D., PAYNE, ANDREW C., CAMPBELL, JAMES
On an employer assignment, the assignors are typically the inventors.