CONVERSATIONAL LANGUAGE AND INFORMATIONAL RESPONSE SYSTEMS AND METHODS

Systems and methods for a computer-based, interactive communications system capable of generating a response to a human language input are provided. The computer-based, interactive communications systems includes a plurality of response models that may be selected to process one or more keywords extracted from the human language input. The plurality of response models may include at least one conversational response model and at least one informational response model, so that the computer-based, interactive communications system is able to respond to the human language input in a manner commensurate with the type of human language input it receives.