Intent Identification for Agent Matching by Assistant Systems

Patent №

US 10,761,866

Granted

2020-09-01

Filed 2018

Owner

FACEBOOK, INC.

AI components

6

ml · nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16118169

In one embodiment, a method includes receiving a user request associated with one or more domains from a client system associated with a first user, parsing the user request to identify one or more semantic-intents are associated with the one or more domains and one or more slots, identifying, based on a ranker model, one or more dialog-intents associated with the user request based on the one or more semantic-intents and slots and context information associated with the user request, wherein each dialog-intent is a sub-intent of one or more of the semantic-intents, determining one or more agents for executing one or more tasks associated with the one or more dialog-intents respectively, and sending instructions for presenting a communication content information returned from the one or more agents responsive to executing the one or more tasks responsive to the user input to the client system.

Machine learningNatural languageSpeechKnowledge representationPlanningAI hardwareG06Q 10/00G06V 10/82G06F 3/011G06F 3/013G06F 3/017G06F 3/167G06F 7/14G06F 8/31+82 more

AI classification

Natural language1.00
Speech1.00
Machine learning1.00
Knowledge representation1.00
Planning0.98
AI hardware0.52
Evolutionary computation0.00
Vision0.00

Ownership

FACEBOOK, INC.

assignment · 469070287

Assignors

LIU, BAIYANG, DUMOULIN, BENOIT F., GARCIA JURADO SUAREZ, CARLOS, LIU, XIAOHU

On an employer assignment, the assignors are typically the inventors.

© 2026 NYSGPT2525 LLC