BALANCED CONFORMITY IN CHAT CONVERSATIONS

Patent №

US 11,032,091

Granted

2021-06-08

Filed 2020

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

5

ml · nlp · speech · kr · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

16885683

Methods and systems for balanced conformity in chat conversations are disclosed. A method includes: collecting, by a computing device, data from an ongoing group chat; determining, by the computing device, a baseline tone for a plurality of participants in the ongoing group chat using the collected data; determining, by the computing device, a current tone for the plurality of participants in the ongoing group chat using the collected data; determining, by the computing device, a conformity risk score using the baseline tone and the current tone for the plurality of participants in the ongoing group chat; and in response to determining that the conformity risk score exceeds a first predetermined threshold, the computing device automatically inviting an additional participant to join the ongoing group chat.

AI classification

Natural language0.98
Speech0.93
Machine learning0.91
AI hardware0.86
Knowledge representation0.70
Planning0.02
Evolutionary computation0.01
Vision0.00

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 527750337

Assignors

HEWITT, TRUDY L., FOX, JEREMY R., KENNEDY, JOHN, HARPUR, LIAM S.

On an employer assignment, the assignors are typically the inventors.

From the same owner

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