CONTEXTUAL LEAD GENERATION IN AN AUTOMATED COMMUNICATION LINK ESTABLISHMENT AND MANAGEMENT SYSTEM

Patent №

US 9,258,423

Granted

2016-02-09

Filed 2015

Owner

CONNECTANDSELL, INC.

Lab

AI components

4

nlp · speech · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

14611873

Methods and systems may generate contextual leads in an automated communication link establishment and management system. In addition, systems and methods may automatically integrate an automated calling system with a customer relationship management system, contact management system, and/or task management system, so that historical information stored concerning past contact activity and automated calling sessions relating to contacts is automatically updated in the customer relationship management system, contact management system, and/or task management system.

Natural languageSpeechKnowledge representationPlanningG06Q 30/02H04M 3/5158H04M 3/2218H04M 2203/551H04M 2203/555

AI classification

Natural language1.00
Planning1.00
Speech1.00
Knowledge representation0.98
AI hardware0.01
Machine learning0.01
Evolutionary computation0.00
Vision0.00

Ownership

CONNECTANDSELL, INC.

assignment · 348990390

From the same owner

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