METHOD OF AND APPARATUS FOR ESTABLISHING COMMUNICATIONS WITH A REMOTE NODE ON A SWITCHED NETWORK BASED ON HYPERTEXT DIALING INFORMATION RECEIVED FROM A PACKET NETWORK

Patent №

US 5,838,682

Granted

1998-11-17

Filed 1995

Owner

BELL ATLANTIC NETWORK SERVICES, INC.

Lab

AI components

1

nlp

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

08563243

An Internet type access system includes an autodialer for automatically establishing communications with a merchant's facility over a switch network while maintaining Internet connectivity over a packet data network. The autodialer, in combination with the merchant's server, coordinates between the Internet session and the newly established switched connectivity, the session history from the prior Internet session being supplied to a sales representative receiving the autodialed call. The sales representative is provided with a terminal for controlling the merchant's server to push data to the client in response to the interactive session simultaneously conducted over the switched network.

Natural languageH04M 7/003H04L 9/40H04M 3/5191H04Q 11/0457H04L 67/53H04L 69/329H04M 3/42059

AI classification

Natural language0.78
AI hardware0.02
Knowledge representation0.01
Planning0.00
Machine learning0.00
Evolutionary computation0.00
Speech0.00
Vision0.00

Ownership

BELL ATLANTIC NETWORK SERVICES, INC.

assignment · 82630548

Assignors

DEKELBAUM, GEORGE J., FISCHER, PHILIP J., JUDICE, CHARLES N., BACKUS, RICHARD G., FLAHERTY, STEPHEN J.

On an employer assignment, the assignors are typically the inventors.

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