Patent №
US 7,031,442
Granted
2006-04-18
Filed 1997
Owner
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Lab
—
AI components
2
ml · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
08928861
A client-server telephone call router system as part of a customer premises system has a client-server router adapted to execute on a telephony switch, such as a public branch exchange (PBX) or other telephony switch, or on a processor connected by CTI link to a telephony switch. The telephony switch or processor executing the router is connected to a local area network (LAN) that also interconnects computer workstations proximate to telephones connected to the telephony switch. Client user interface applications run on the computer workstations, allowing clients to edit routing rules for the router, which has a list of routing rules keyed to users and workstations of the customer premises system. The editing rules are kept by the router in portions dedicated to individual users. With this system a user can edit at a workstation on the LAN hisher own routing rules, and transmit the edits to the client-server router where the rules will be followed to route calls for that user and protocol.
AI classification
Ownership
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
assignment · 89490657
Assignors
NEYMAN, IGOR, BARSKYI, MICHAIL, DADGAR, HAMID, MILOSLAVSKY, ALEC, BONDARENKO, OLEG, ISSAYEV, VALERIY, PETROV, ANDREI, KARPENKO, PAUL, SMELIK, ALEX, VOLGUIN, ALEXANDER, OSTAPCHUK, YURI, LIVSHITS, BORIS
On an employer assignment, the assignors are typically the inventors.