SYSTEM AND METHOD FOR AUTOMATED END-USER SUPPORT

Patent №

US 8,096,809

Granted

2012-01-17

Filed 2001

Owner

FINALI CORPORATION

+1 more

Lab

AI components

1

nlp

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09944676

A system and method for displaying content in a browser window associated with an end-user is described. In one implementation, data that includes links is received from a content provider, each of the links is identified and encoded, and the received data along with the links are displayed in the end-user's browser window.

AI classification

Natural language0.90
Knowledge representation0.08
Planning0.04
AI hardware0.04
Evolutionary computation0.01
Machine learning0.00
Speech0.00
Vision0.00

Ownership

FINALI CORPORATION

assignment · 121570495

CONVERGYS CUSTOMER MANAGEMENT GROUP INC.

namechg · 297790664

Assignors

BURGIN, DANIEL KEELE, GOSLING, SCOTT MOORE, YOUNG, DAVID L., WATLER, WILLIAM RANDY

On an employer assignment, the assignors are typically the inventors.

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