BUSINESS PROCESS MANAGEMENT SYSTEM HAVING DYNAMIC TASK ASSIGNMENT

Patent №

US 8,136,114

Granted

2012-03-13

Filed 2006

Owner

SPRINT COMMUNICATIONS COMPANY L.P.

Lab

AI components

3

kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11408475

Disclosed herein is a system and method for the dynamic assignment of tasks within an enterprise through determining a group of one or more candidate resources based on defined attributes of a task. The group of one or more candidate resources is then analyzed to intelligently assign the task to one of the resources based on one or more of presence, location, schedule, workload, and performance history for each candidate resource.

AI classification

Planning1.00
Knowledge representation0.99
AI hardware0.97
Evolutionary computation0.03
Machine learning0.03
Natural language0.00
Speech0.00
Vision0.00

Ownership

SPRINT COMMUNICATIONS COMPANY L.P.

assignment · 178120242

Assignors

GAILLOUX, MICHAEL A., BIERE, DEVON L.

On an employer assignment, the assignors are typically the inventors.

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