SYSTEM AND COMPUTER PROGRAM PRODUCT FOR PREDICTING CHURNERS IN A TELECOMMUNICATIONS NETWORK
Patent №
US 8,249,231
Granted
2012-08-21
Filed 2008
Owner
INTERNATIONAL BUSINESS MACHINES CORPORATION
Lab
AI components
4
ml · kr · evo · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
12020928
Data pertaining to interactions between a plurality of customers is obtained. A graph is formed, having a plurality of nodes representing the customers and a plurality of edges representing interactions between the customers. A sub-set of the customers are denoted as previously churned customers. A spreading activation model is applied to the graph to identify, based on the graph and the previously churned customers, the potential churning customers.
AI classification
Ownership
INTERNATIONAL BUSINESS MACHINES CORPORATION
assignment · 204350816
Assignors
CHAKRABORTY, DIPANJAN, DASGUPTA, KOUSTUV, MUKHERJEA, SOUGATA, NANAVATI, AMIT A., SINGH, RAHUL, VISWANATHAN, BALAJI
On an employer assignment, the assignors are typically the inventors.