SYSTEM AND METHOD TO ACCESS CONTENT FROM A SPEECH-ENABLED AUTOMATED SYSTEM

Patent №

US 8,526,577

Granted

2013-09-03

Filed 2005

Owner

SBC KNOWLEDGE VENTURES, LP

+2 more

Lab

AI components

4

nlp · speech · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11212939

A method of accessing content at a speech-enabled automated system is disclosed and comprises receiving a verbal input at an interactive voice response system. The interactive voice response system can include one or more table-driven state tables, in which action-objects are embedded. Further, the method can include retrieving content from an information store, wherein the content is associated with the verbal input. The information store is logically external to the interactive voice response system.

AI classification

Natural language1.00
Speech1.00
Planning0.94
AI hardware0.60
Machine learning0.22
Knowledge representation0.04
Vision0.00
Evolutionary computation0.00

Ownership

SBC KNOWLEDGE VENTURES, LP

assignment · 170100642

AT&T KNOWLEDGE VENTURES, L.P.

namechg · 390960550

AT&T INTELLECTUAL PROPERTY I, L.P.

namechg · 390970003

Assignors

IDLER, JULIE A., BUSHEY, ROBERT R., KNOTT, BENJAMIN A.

On an employer assignment, the assignors are typically the inventors.

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