AUTOMATED BUSINESS DIRECTORY ASSISTANCE

Patent №

US 6,907,119

Granted

2005-06-14

Filed 2001

Owner

QWEST COMMUNICATIONS INTERNATIONAL, INC.

Lab

AI components

3

nlp · speech · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

09802068

Automated business directory assistance routes a call for directory assistance to a speech recognizer which determines the type of assistance requested. If the request is for business information, the requested information is automatically retrieved. Otherwise, the call is routed to a call center.

Natural languageSpeechPlanningH04M 3/4931H04M 3/4933H04M 2201/40

AI classification

Natural language1.00
Speech1.00
Planning1.00
Knowledge representation0.01
Machine learning0.00
Evolutionary computation0.00
AI hardware0.00
Vision0.00

Ownership

QWEST COMMUNICATIONS INTERNATIONAL, INC.

assignment · 116150303

Assignors

CASE, ELIOT M., PACHECO, CARL W.

On an employer assignment, the assignors are typically the inventors.

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