Patent №
US 8,908,847
Granted
2014-12-09
Filed 2009
Owner
FONCLOUD, INC.
Lab
—
AI components
3
nlp · speech · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
12400968
An independent communications system (ICS) is used in a transaction between a waiting party and a queuing party, with the queuing party having a interactive voice response (IVR). The IVR includes multiple nodes and the ICS is adapted to connect to a particular node in the IVR.
Natural languageSpeechPlanningH04M 3/4931H04M 3/4285H04M 3/5166H04M 3/5183H04M 3/5232H04M 3/493H04M 2201/40H04M 2203/2077+1 more
AI classification
Natural language0.96
Speech0.91
Planning0.66
Evolutionary computation0.00
Knowledge representation0.00
Machine learning0.00
AI hardware0.00
Vision0.00
Ownership
FONCLOUD, INC.
assignment · 226060554
Assignors
BERGER, SHAI, BIGUE, JASON P.
On an employer assignment, the assignors are typically the inventors.
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