METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH TEXT MESSAGING

Patent №

US 9,060,254

Granted

2015-06-16

Filed 2013

Owner

SOUNDBITE COMMUNICATIONS, INC.

Lab

AI components

4

nlp · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13913395

A messaging platform includes a text messaging subsystem that includes a suite of enhancements that facilitate implementation of a multi-channel communications strategy with high level and fine-grained control over outbound message creation or inbound message handling.

Natural languageKnowledge representationPlanningAI hardwareH04M 3/5183G06F 40/279H04L 51/02H04M 3/42059H04M 3/42382H04M 3/44H04M 3/5158H04W 4/12

AI classification

Natural language0.99
Planning0.99
Knowledge representation0.69
AI hardware0.63
Evolutionary computation0.37
Speech0.02
Machine learning0.00
Vision0.00

Ownership

SOUNDBITE COMMUNICATIONS, INC.

assignment · 352100706

Assignors

SEGALL, TIMOTHY R., GREENBERG, BORIS

On an employer assignment, the assignors are typically the inventors.

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