VOICE RESPONSE UNIT HARVESTING

Patent №

US 9,106,745

Granted

2015-08-11

Filed 2008

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

5

nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12211653

A system, method and program product for providing voice response unit (VRU) harvesting. A system is provided that includes: an account management system for allowing a user to identify a set of VRUs and associated data desired from each VRU; a navigation system for automatically navigating each VRU and collecting the desired data from each VRU; and an output system for outputting the desired data for the user.

Natural languageSpeechKnowledge representationPlanningAI hardwareH04M 3/493G06Q 40/00H04M 1/2535H04M 1/72403H04M 2203/25

AI classification

Natural language1.00
Speech1.00
Planning1.00
AI hardware0.87
Knowledge representation0.82
Machine learning0.17
Evolutionary computation0.01
Vision0.00

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 215430665

Assignors

GRIGSBY, TRAVIS M., JANIA, FRANK L., MILLER, STEVEN M., SEACAT DELUCA, LISA

On an employer assignment, the assignors are typically the inventors.

From the same owner

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