Patent №
US 9,225,832
Granted
2015-12-29
Filed 2015
Owner
CONTACTUAL, INC.
+1 more
Lab
—
AI components
1
planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
14629577
This document discusses, among other things, a system and methods for a networked contact center user interface. In an example embodiment, a user interface associated with a networked contact center includes a frame to present information in a selectable format. Based on a selection associated with the information, the frame is to present further information in an un-selectable format.
AI classification
Ownership
CONTACTUAL, INC.
assignment · 350120716
8X8, INC.
assignment · 350120803
Assignors
SALAME, MANSOUR, SOUTHWICK, RICHARD, FERNANDEZ, WILLIAM JAMES, TOWNSEND, ROBERT
On an employer assignment, the assignors are typically the inventors.