METHOD AND SYSTEM FOR SCORING ARTICLES IN AN ON-DEMAND SERVICES ENVIRONMENT

Patent №

US 9,280,596

Granted

2016-03-08

Filed 2011

Owner

SALESFORCE.COM, INC.

Lab

AI components

5

ml · nlp · vision · kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13082299

A method for scoring and ranking knowledge articles in an on-demand service environment in a database network system. The scoring allows users to have input into the scoring to determine relevancy and authenticity to solve particular problems.

AI classification

Natural language1.00
Knowledge representation1.00
Machine learning1.00
Planning1.00
Vision0.88
AI hardware0.30
Evolutionary computation0.06
Speech0.00

Ownership

SALESFORCE.COM, INC.

assignment · 260940155

Assignors

RAJAGOPAL, VINODH

On an employer assignment, the assignors are typically the inventors.

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