REAL TIME CUSTOMER ACCESS TO LOCATION, ARRIVAL AND ON-SITE TIME DATA

Patent №

US 9,740,999

Granted

2017-08-22

Filed 2012

Owner

MOBIWORK, LLC

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13649693

The method provides real time task-related data to customers seeking services by a vendor's task person (T-P) at a customer location. The T-P has a GPS-enabled phone-tablet-device linked by a the network to a task collection database which includes data on task, customer, location, T-P, and current location. The customer is permitted to access the database showing location, the time and/or distance of T-P, the projected time of arrival, duration, and time of completion. The customer selects a communications channel for call ahead time and delay notice. Additionally, the system and method may be deployed over a distributed computed system which includes a supplemental computer and a supplemental database. The web based server forwards to the supplemental computer and supplemental database the customer selected communications channel, mode, call ahead and delay data.

AI classification

Planning0.96
Knowledge representation0.02
Speech0.01
Natural language0.01
AI hardware0.00
Machine learning0.00
Evolutionary computation0.00
Vision0.00

Ownership

MOBIWORK, LLC

assignment · 361420261

Assignors

RIVERE, HERVE

On an employer assignment, the assignors are typically the inventors.

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