METHOD AND APPARATUS FOR PROVIDING PREDEFINED FEEDBACK

Patent №

US 9,852,455

Granted

2017-12-26

Filed 2016

Owner

EBAY INC.

Lab

—

AI components

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15018650

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A method and apparatus utilized in operating a feedback forum in an online auction environment is described. Instead of allowing users of the system to enter freeform comments for and about other users, a number of predefined feedback comments are provided that relate to an auction transaction. Users leaving feedback for other users are permitted to select a comment they desire to leave for or about another user relative to a transaction. The predefined feedback comments selected by the users are associated with the users whom the comment is about, and at some time thereafter, the predefined feedback comment is displayed for viewing by other users of the system.

PlanningG06Q 30/0282G06F 3/048G06F 3/04842G06F 40/51G06Q 10/10G06Q 10/40G06Q 30/02

Google Patents

AI classification

Planning0.99

Machine learning0.39

Natural language0.30

Knowledge representation0.24

AI hardware0.07

Evolutionary computation0.00

Vision0.00

Speech0.00

Ownership

EBAY INC.

assignment · 383550296

Assignors

BOONE, BARRY

On an employer assignment, the assignors are typically the inventors.

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Cites (114)

METHOD AND APPARATUS FOR PROVIDING PREDEFINED FEEDBACKUS 9,256,894 · 2016 METHOD AND APPARATUS FOR PROVIDING PREDEFINED FEEDBACKUS 9,015,585 · 2015 DETERMINING A COMMUNITY RATING FOR A USER USING FEEDBACK RATINGS OF RELATED USERS IN AN ELECTRONIC ENVIRONMENTUS 8,635,098 · 2014 METHODS AND SYSTEMS FOR HARVESTING COMMENTS REGARDING EVENTS ON A NETWORK-BASED COMMERCE FACILITYUS 8,612,297 · 2013 DETERMINING A COMMUNITY RATING FOR A USER USING FEEDBACK RATINGS OF RELATED USERS IN AN ELECTRONIC ENVIRONMENTUS 8,290,809 · 2012 METHODS AND COMPUTER READABLE MEDIA FOR ENHANCING PRODUCT REVIEWSUS 7,885,863 · 2011 SYSTEM AND METHOD FOR AUTOMATICALLY GENERATING A NARRATIVE PRODUCT SUMMARYUS 7,840,448 · 2010 METHODS AND SYSTEMS FOR DISTRIBUTING INFORMATION WITHIN A DYNAMICALLY DEFINED COMMUNITYUS 7,778,890 · 2010 METHOD AND SYSTEM FOR HARVESTING FEEDBACK AND COMMENTS REGARDING MULTIPLE ITEMS FROM USERS OF A NETWORK-BASED TRANSACTION FACILITYUS 7,587,359 · 2009 SHARING INFORMATION ABOUT PURCHASESUS 7,478,054 · 2009 METHODS AND SYSTEMS FOR DISTRIBUTING INFORMATION WITHIN A DYNAMICALLY DEFINED COMMUNITYUS 7,433,832 · 2008 METHOD AND SYSTEM FOR FACILITATING FINANCIAL TRANSACTIONS BETWEEN CONSUMERS OVER THE INTERNETUS 7,177,836 · 2007 FACILITATING COMMERCE AMONG CONSUMERS AND SERVICE PROVIDERS BY MATCHING READY-TO-ACT CONSUMERS AND PRE-QUALIFIED SERVICE PROVIDERSUS 7,096,193 · 2006 ELECTRONIC CUSTOMER SERVICE AND RATING SYSTEM AND METHODUS 7,065,494 · 2006 KNOWLEDGE FILTERUS 7,031,952 · 2006 ONLINE SALES RISK MANAGEMENT SYSTEMUS 7,024,383 · 2006 METHODS AND SYSTEM OF OBTAINING CONSUMER REVIEWSUS 6,963,848 · 2005 METHOD, APPARATUS, AND MANUFACTURE FOR FACILITATING A SELF-ORGANIZING WORKFORCEUS 6,952,678 · 2005 INTEGRATED INTERFACE FOR WEB BASED CUSTOMER CARE AND TROUBLE MANAGEMENTUS 6,859,783 · 2005 FACILITATING ELECTRONIC COMMERCE THROUGH AUTOMATED DATA-BASED REPUTATION CHRACTERIZATIONUS 6,856,963 · 2005 RELATIONSHIP MANAGEMENT IN AN E-COMMERCE APPLICATION FRAMEWORKUS 6,697,824 · 2004 INTEGRATED CUSTOMER INTERFACE FOR WEB BASED DATA MANAGEMENTUS 6,615,258 · 2003 SYSTEM AND METHOD FOR MEASURING AND REPORTING USER REACTIONS TO PARTICULAR WEB PAGES OF A WEBSITEUS 6,606,581 · 2003 SYSTEM AND METHOD FOR DATA COLLECTION, EVALUATION, INFORMATION GENERATION, AND PRESENTATIONUS 6,539,392 · 2003 METHOD AND SYSTEM FOR COMMUNICATING SELECTED SEARCH RESULTS BETWEEN FIRST AND SECOND ENTITIES OVER A NETWORKUS 6,523,037 · 2003

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