Patent №
US 9,854,415
Granted
2017-12-26
Filed 2015
Owner
HEYWIRE, INC.
Lab
—
AI components
3
kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
14700325
A method and system enables converting Application-to-Person (A2P) messaging to Person-to-Person (P2P) messaging. Customer replies to short code A2P messages are diverted to alternate destinations in an enterprise. Enterprise destinations include call center operations and data enabled devices in various departments in an enterprise. Information collected from the reply messages can be used to determine the appropriate destination and can be used to analyze support and marketing statistics.
AI classification
Ownership
HEYWIRE, INC.
assignment · 355340964
Assignors
LEW, EUGENE LEE
On an employer assignment, the assignors are typically the inventors.