TRAINING AN ARTIFICIAL INTELLIGENCE OF A VOICE RESPONSE SYSTEM BASED ON NON_VERBAL FEEDBACK
Patent №
US 11,676,593
Granted
2023-06-13
Filed 2020
Owner
INTERNATIONAL BUSINESS MACHINES CORPORATION
Lab
AI components
5
ml · nlp · speech · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
17107992
Methods, systems, and computer program products for training an artificial intelligence (AI) of a voice response system. Aspects include receiving, by the voice response system from a user, a voice command to perform a requested action and interpreting, by an AI model, the voice command. Aspects also include performing an action based on the interpretation of the voice command and receiving non-verbal feedback from the user. Aspects further include updating the AI model based on a determination that the non-verbal feedback indicates that the user is not satisfied with the action performed.
AI classification
Ownership
INTERNATIONAL BUSINESS MACHINES CORPORATION
assignment · 544980111
Assignors
KWATRA, SHIKHAR, KRYSTEK, PAUL N., PANDIT, SUSHAIN, RAKSHIT, SARBAJIT K.
On an employer assignment, the assignors are typically the inventors.