TRAINING AN ARTIFICIAL INTELLIGENCE OF A VOICE RESPONSE SYSTEM BASED ON NON_VERBAL FEEDBACK

Patent №

US 11,676,593

Granted

2023-06-13

Filed 2020

Owner

INTERNATIONAL BUSINESS MACHINES CORPORATION

AI components

5

ml · nlp · speech · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

17107992

Methods, systems, and computer program products for training an artificial intelligence (AI) of a voice response system. Aspects include receiving, by the voice response system from a user, a voice command to perform a requested action and interpreting, by an AI model, the voice command. Aspects also include performing an action based on the interpretation of the voice command and receiving non-verbal feedback from the user. Aspects further include updating the AI model based on a determination that the non-verbal feedback indicates that the user is not satisfied with the action performed.

Machine learningNatural languageSpeechPlanningAI hardwareG10L 15/22G10L 15/063G10L 15/16G10L 2015/0635G10L 2015/0638G10L 2015/227

AI classification

Natural language1.00
Speech1.00
Planning1.00
Machine learning1.00
AI hardware1.00
Vision0.49
Knowledge representation0.02
Evolutionary computation0.01

Ownership

INTERNATIONAL BUSINESS MACHINES CORPORATION

assignment · 544980111

Assignors

KWATRA, SHIKHAR, KRYSTEK, PAUL N., PANDIT, SUSHAIN, RAKSHIT, SARBAJIT K.

On an employer assignment, the assignors are typically the inventors.

From the same owner

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